Here you will find a set of questions about the licenses and features of webQDA. If the information you are looking for is not here, please leave your question in the Forum or contact us. We will try to respond as soon as possible.

1. Registration and free license

To create a new user account, follow these steps:
Access webQDA 
– Click on “Create account”
– Fill in the form (Attention: the email address must be correct)
– Check your email box: you will receive a message with a link to validate the account (if the message is not in the inbox, check the spam folder)
– Click on the link displayed in the email so that your account is validated
Access webQDA with your credentials

Access webQDA 
– Click “You can not access your account?” and follow the instructions to create a new password

After creating and validating your user account on webQDA, the free 15-day license will be available in your account. To start using webQDA, log in to your account, select the license and click “activate.” The license can be activated at any time.

No. When you register, the 15-day license is associated with your user account and you can activate it at any time. To activate your license, enter your webQDA account. Once you log in, an activation message will appear: select the license and click “Activate”.

Yes, during the 15 days of free license you can use all the features of webQDA.

No. When the free license expires, the projects you have created in webQDA will remain available in your account, only in view mode. In order to continue editing your projects, you must purchase a new license.

Each webQDA user must have their account. The user account in webQDA is individual and should not be shared with other users. As such, you must keep your access data confidential in order to avoid abusive use. The webQDA is not responsible for the loss / modification of information, motivated by the sharing of the access data to the user accounts with third parties.

2. Available Licenses and Activation

You must have an active webQDA license to create and edit your projects. If you have a webQDA account but do not have an active license, you may be invited to view the projects of other researchers, but you will not be able to collaborate on these projects.

To see the duration, pricing, and purchase your license, visit this page. You must select the license of the desired duration, click on “add to cart” and follow the instructions.

To activate your license, access your webQDA account. Once you log in, an activation message will appear: select the license and click “Activate”.

No. After you purchase your license, you can activate it at any time, within a period of 2 years. Note: To create and edit projects you must have an active license.

No. When your license expires, the projects you have created in webQDA will remain available in your account, only in view mode. In order to continue editing your projects, you must purchase a new license.

License packages are purchased by groups of researchers, institutions or companies and have a manager (usually a member of the institution), who is responsible for assigning the package licenses. See the available packages here.

3. Access to webQDA and personal data

To access webQDA go to www.webqda.net, “Software” option in the top menu or directly at https://app.webqda.net. Enter your email and password and click “Login”.

webQDA is available in Portuguese, Spanish and English.

Yes. To change the language, click the icon in the upper right corner of the software screen > account options > language, select the desired language and click on save (icon with the floppy disk in the upper left corner).

To change your data, click on the icon in the upper right corner of the screen > account options, change the desired fields and click on save (icon with the floppy disk in the upper left corner).

Yes. To change the email, click on the icon in the upper right corner of the screen > account options > email, fill in the field with the new address and click on save (icon with the floppy disk in the upper left corner).

Yes. To disable your account, click on the icon in the upper right corner of the screen > account options > “Do you want to disable your webQDA account?”, fill in the form and click on save (icon with the floppy disk in the upper left corner).

No. webQDA is a web-based software, that is, it works on the Internet. This means that you can access the software from any device (desktop or mobile) with Internet access, through a web browser. This way, you do not need to install any program or updates locally, because the software is available at all times, in its current version.

You can access webQDA from any computer or mobile device with Internet access, from any web browser.

You can access webQDA from the main operating systems.

The webQDA application was developed in compliance with the HTML5 standard and is therefore supported by common Internet browsers (Internet Explorer, Firefox, Safari, Chrome, Opera). To use the application, it is necessary that your browser allows the use of Cookies and to run JavaScript. For a better user experience, a resolution of at least 1280 by 720 is recommended.

4. Working with webQDA

webQDA is now in version 3.0. The projects created in the previous version (until 2016) had a migration period to the new version. After this period, projects prior to 2016 can no longer be imported into the new version.

webQDA allows you to analyze text, image, video and audio sources.

The file import requirements for the sources are:

Text Sources:
– “.docx”, “.txt”, “.xls” or “.xlsx” formats (maximum size of 1MB)
– “.pdf” format (maximum size of 5MB)

Image Sources:
– “.jpg” or “.png” formats (maximum size of 2MB)

Audio Sources:
– “.mp3” or “.wav” formats (maximum size of 10MB)

Video Sources:
– “.mp4”, “.ogg” or “.webm” formats (maximum size of 20MB)

You can use YouTube videos or Dropbox public sharing videos.

The maximum size per project for image, audio, and video sources is 200MB.

webQDA is suitable for any qualitative research data analysis technique.

Yes. You can use YouTube videos or Dropbox public sharing videos.

Yes, you can add other researchers to your projects. To do this, click on “Management” in the left menu > Users > Invite and fill out the form. Please note: Collaborating users can edit projects; Guest users can only view.

Users you invite will be notified by email and must accept the invitation to start viewing/collaborating on the project.

Once a user invites you to collaborate on a project, you will receive a notification in your email. To accept / reject the invitation, you must access webQDA. On the home page, you’ll see a list of pending invitations; you must click on the accept / reject icon.

Collaborating users can edit projects; Guest users can only view.

Yes. You can export your projects (or parts) to .pdf or .docx formats. To do this, in the initial screen select the project(s) and click the “export” icon in the top menu.

Yes, you can duplicate your projects in webQDA. To do this, in the initial screen select the project(s) and click the “duplicate project” icon in the top menu.

Vancouver: Sousa FN, Costa AP, Moreira A. webQDA [programa de computador]. Aveiro: Microio/Ludomedia; 2019.

ABNT: SOUSA, F. N.; COSTA, A. P.; MOREIRA A. webQDA [programa de computador]. Aveiro: Microio/Ludomedia; 2019.

APA: Sousa, F. N., Costa, A. P., & Moreira, A. (2019). webQDA [programa de computador]. Aveiro: Microio/Ludomedia.

5. Technical Support

No. webQDA is a web-based software, that is, it works on the Internet. This way, you do not need to install any program or updates locally, because the software is available at all times, in its most current version.

Please make sure that you are trying to import a file into a supported format and within the maximum size. You can check the requirements here.
If the problem persists, contact us.

The user manual is available on webQDA through the help icon in the upper right corner of the screen. The manual instructions appear depending on the area you are in.

To report an error, please contact us via email info@webqda.net or the contact form.

webQDA regularly organizes training events and webinars. See the scheduled events here.
If you need a more specific support for your research project, request a proposal for the consulting service here.

Only the user and the invited researchers have access to the information of their projects. webQDA does not use or give access to this information to third parties.

Yes. webQDA is a web-based software, which means that all data are operations performed through web servers. This way, all projects are automatically saved.